Shipping and Delivery


We currently only ship to the UAE and Saudi Arabia, but we hope to expand to other countries very soon. You might want to consider a parcel forwarding service such as Aramex Shop & Ship to get a package delivered to you if you are outside the UAE or KSA.

Yes! We offer Free shipping on all orders above AED300 in the UAE. International orders have a flat shipping fee of AED30.

Order Issues


Please allow for 1-2 weeks from the day you place your order for the items to ship.


Please allow for 10-14 business days from the day you placed the order, as most products are made-to-order. As we approach the holiday season, some delays in shipping may happen.

For any urgent queries, please drop us a line at hello@138dubai.com and we'll get in touch as soon as possible.

Returns & Exchanges

Yes, you can. To exchange an item for a different size you will need to initiate a request via email to hello@138dubai.com with your order number and requested size.

A new production order for the new size will be begin (free of charge), and the replacement order will be shipped after 15 business days from the time we receive your original item, unworn, in its original package.


In the event you are not happy with your order, received the wrong item or was damaged, then please contact us at hello@138dubai.com with photos of items and we’ll process a refund upon receipt of the items.

Product FAQs


We only make what you buy. This way, we are able to limit textile overproduction, save water used to produce apparel, and reduce greenhouse gas emissions from textile manufacturing.

We use an EU size grading system, which commonly runs smaller than US based sizing. Example: For a Size "S" Unisex T-Shirt, the corresponding US size is "XS".

Our products run true to size, but we recommend sizing up for a looser fit.

We also added a sizing chart on every product page to help you choose the right size.

Contact us


Halla wallah! Fill out the form below and well get back to you ASAP. During normal times, you can expect a response within 24-48 hours.

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